FAQ

Please read all the FAQs first and if you do not see your question answered please feel free to email us BookLoversEvents@gmail.com or join our
Facebook Group for fun details.

Facebook Attendee Group


Do I need to be a certain age to attend?

Signing sessions: 18+. No babies or children under 18 are allowed.  

After Party: You must be 21+. No one under 21 are allowed.

 

Will I be able to get a refund, transfer or upgrade my ticket?

Refunds

Tickets are non-refundable.

Transfers

You can transfer the ticket to someone else and put it under their name. If that is the case, please contact us by email with your information and theirs. You must let us know or the person who bought the ticket(s) from you will not be admitted.

Upgrades

Your ticket cannot be upgraded. A new ticket would have to be purchased.

 

Can I bring items with me to be signed?

You most certainly can!

 

Do I have to dress up?

Signing Sessions

Be comfortable but covered.

After Party

The After Party is 90s themed!

 

What happens if I lose something or something of mine is stolen?

While this is unfortunate, we are not responsible for lost or stolen items.

 

What happens if I am injured?

We will try to guide you in the right direction for assistance but we and the hotel are not liable or responsible for any injuries.

 

Will authors have pre-orders?

We will post author pre-order links as we get them.

 

What hotel is the event taking place at?

Hilton Albany, NY
40 Lodge Street,
Albany, New York, 12207
Tel: +1-518-462-6611
The Hilton Albany, NY

 

What happens if I have an issue with the hotel?

Please see the front desk or a hotel manager. We are not liable or responsible for any issues with the hotel. Also, make us aware so that we can follow up on and make sure any issue is resolved. 

 

Is there a room discount?

Information coming soon.

 

Is there hotel parking?

Parking for overnight guests and conference attendees will be provided a discounted rate of $7.00 per car, per day.

 

What is the name of the closest airport?

Albany International Airport

Taxis Lyfts and Ubers are available to and from the hotel.

 

**Information is subject to changes.**